Refund policy
Effective Date: August 4, 2025
Thank you for shopping with Tayyem Dent. We value your satisfaction and want to ensure a smooth and fair return process.
🕒 Return Window
You can request a return within 14 days of receiving your order.
📦 Return Conditions
To be eligible for a return:
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The item must be in its original condition, unused, and in its original packaging.
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You must provide proof of purchase (order number or receipt).
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Products damaged due to misuse or wear and tear will not be accepted.
🚚 Who Pays for Return Shipping?
| Condition | Return Shipping Responsibility |
|---|---|
| Product is damaged or defective | Tayyem Dent pays for return shipping. |
| Product is not damaged (change of mind, etc.) | Customer pays for return shipping. |
💸 Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 7–10 business days.
📩 Start a Return
To start a return, please email us at:
📧 info@tayyemdent.com
Include:
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Your name
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Order number
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Reason for return
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Photos (if item is damaged)